The Company has established a department to acknowledge incident, grievance or suggestion from stakeholders affected from the Company’s operation on a 24 – hour basis. This can be done verbally, via telephone, facsimile, electronic mail and postal mail. The Company will provide initial explanation of facts and measures to manage such matters to the party submitting grievance or involved party as soon as possible or within 1 day at latest.
In case of doubts or discovering any acts of possible violation or against laws, regulations, rules, code of conduct or corporate governance policy, stakeholders can ask, undertake whistle - blowing or file complaints with detailed evidences to relevant person or department through the following channels:-
- For internal grievance, suggestions and complaints within the Company
Contact: Mr. Mitporn Tansrisuk
Vice President of Administration Department
Tel: 02 7302100 ext. 2146
Or contact through the employees’ suggestion box which is put at workplace
- For external grievance, suggestions and complaints from third parties
Contact: Mr. Pasan Sawasdiburi
Board of Directors Secretariat Office
Nawarat Patanakarn Public Company Limied
18th -19th Floor, Bangna Towers A,
2/3 Moo 4, Bangna – Trad Road (K.M. 6.5)
Bangkaew, Bangpli, Samutprakarn 10540 Thailand
Tel: 02 7302100 ext. 2195
The Company will keep such information confidential in order that the informants may not suffer any trouble.